Customer Feedback



We get so many emails and calls everyday with great customer feedback that we thought we would share some with those that might be curious about what others have to say about Backwoods Solar.

You can also call or email our Renewable Energy Helpers for additional comments that might help you make a decision to call us.

Learn more about our history by visiting the About Us page.
 


1/6/2013

Hi Backwoods 

Here are some photos from the Johnson's Landing Retreat Center.  You may remember last summer I had just completed a workshop there where we installed 12 shingles [Sharp 65W] on a 12 volt system.  The landslide occurred and cut all commercial power for nearly 3 weeks. They used the 12 panels to keep refrigerator and freezer going as well as phones and lights.  They just installed 3 more 12 panel arrays feeding a Midnight charge controller and 8 6 volt Surrette's powering a Xantrex 48/120 volt Sinewave inverter.  All from Backwoods.   

Bob

    



9/13/2012

This morning.  With one array shaded still getting 450+ watts to the system.  The battery shed is a work in progress but the system is up and running and they are VERY happy.  No generator putt putt in the evening or morning.

Fridge goes in this weekend.

       

Bob


 

July 25, 2012

THANK YOU, Tom, for your very prompt response to my problem.

The new TriMetric head came on Monday and works as expected. I shipped the dead meter back to Bogart yesterday; it should arrive on Thursday.

Again, many thanks. You're a great outfit to do business with. Not only was the initial order promptly filled, but the problem was handled even faster.

Best regards,

Jay
 


June 28, 2012

Greetings friend,

            Last fall I purchased from you all the needed components to pump my well water with solar. Brian advised me to build the rack with Unistrut. The rack is extremely sturdy and was actually fun to build after I got the footings poured.

            Yesterday my well pump specialist came and wired everything properly. The sky was over cast and the well static water head is at 550 feet. Even he was impressed when the water promptly poured out of the faucet and its usual rate.

            Thank you so much for all your support – excellent quality products and exceptional technical support. I sing your praises at every opportunity.

Portia



March 19, 2012

No question, just a thanks.  This winter I installed our off grid system purchased from you folks.  Many thanks to each of you for the great support, from helping design the system to trouble shooting.  When you did not know the answer, only once, you sent me to a good source.  Best of all you were always positive and took whatever time was necessary to get me on my way.  My good friend George Schaeffer has been a devoted customer of yours for twenty years, and he recommended you to me.  Now I am recommending you folks to others, who may also become customers.  You have become individuals not just faceless names of some company out there looking only to maximize the “bottom line”.  Again, many thanks and well wishes to each of you who have helped me and to the prosperity of you company.

 Sincerely,

 David Moore, Silver Bay MN  


March 13th, 2012

In response to our technical advice on a P-LCB-7

Wow!

Thanks – I never considered that but now that you mention it, it makes sense.  The circuit is probably just normally open or normally closed so when the float makes the connection the circuit switches state and the pump shuts off. 

Brilliant J 

I’ll be ordering one of those soon then!  Thanks! 

By the way, your service ROCKS!

Erik


January 16, 2012

Hey all, system is up and running, Thanks for all your help in making a dream come true.

It was nice to find people who are so willing to help. We are having a blast the equipment works great.

Thanks for all the help and you will be hearing from me again.

Thank you all so much, 

John and Colly Magruder 
Marshall AR


July 1st, 2011

I completed installing my new solar panels, combiner, controller, breaker box and six new Trojan T-105s last week. (Sorry, I didn't get the batteries from you.) I want to thank everyone there for helping me. Without your help I never could have done it. I think I talked to just about everyone there (some of you more than once) over the last few months and all of you were very cordial and extremely helpful. I hope I wasn't too much of a pest. I shall refer to Backwoods every person I talk to about solar power.

I will be ordering more equipment from you in the near future.

Thanks again.

CLARENCE ORTON


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To seriously study to plan a power system for your remote home, we suggest you get a free printed copy of our catalog. It is a 200 page bound book with more detailed photographs. Just email us and include your postal address (our mailing list is never given out or sold).
 

 
Hours: Mon. thru Fri.
8 to 5 Pacific Time.
Visiting Hours: M-F 1:00-4:00 PM  
Phone: 208-263-4290
24 Hr. Fax: 208-265-4788
Email: info@backwoodssolar.com
Backwoods Solar Electric Systems
1589 Rapid Lightning Creek Rd
Sandpoint, Idaho 83864 USA